Privacy Policy

At Ms Organics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you visit our store or place an order, we may collect:

  • Full name

  • Shipping address

  • Phone number

  • Email address

  • Order and purchase details

  • Device and browsing information

  • Information provided when contacting customer support

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Contact you regarding your order

  • Provide customer support

  • Confirm Cash on Delivery orders

  • Improve our products and website

  • Prevent fraud or unauthorized activities

  • Send promotional offers when you have agreed to receive them

3. Cash on Delivery

Ms Organics offers Cash on Delivery (COD) as a payment option. For COD orders, we may use your name, phone number, and shipping address to confirm and deliver your order.

4. Payment Information

For Cash on Delivery orders, payment is collected when your order is delivered. We do not require or store your complete credit or debit card information for COD orders.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand website traffic.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies

  • Website and hosting providers

  • Payment or service providers

  • Analytics and marketing service providers

These parties receive only the information necessary to provide their services.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

9. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. Any changes will be posted on this page.